When your business is running 24/7 to come up with innovative means to maximize its potential, outsourcing isn't just an option, it’s a necessity. Today, efficient business process outsourcing has become the lever to unload your organisation of resource-consuming procedures and controllable costs – all working towards allowing your organisation a stronger focus on core business areas.

The BPO arm of TCS came about as a pro-active endeavour to channel our experience and enhance client performance above and beyond labour cost arbitrage. Merging IT and BPO gives us the ability to leapfrog the competition to deliver maximum value to our clients. With a vision to be a Top 10 global technology service provider by 2010, BPO is a central pillar for realising this goal.

Our pioneering vision in BPO can be seen from the fact that we were offering automated processing services to one of our first clients as early as the mid-1970s. We seeded our proficiency even before the industry realised the potential. This strong footing, combined with a stream of strategic investments (Airline Financial Services, Phoenix Global Solutions, WTI and Comicrom) and organic growth, has been fortified to include specialised services for industry verticals and service horizontals.

TCS currently offers BPO services to a number of strategic clients in the US, Europe and Asia Pacific from delivery centres spread across the world.

TCS delivers best in class F&A solutions and meets customer requirements through continuous process improvement, cost reduction and compliance framework